Casablanca Marriott Hotel

Un acceuil ultra chaleureux avec un personel comprehensible et toujours disposer a satisfaire le client

Very pleasant

Comfortable, clean, friendly staff

It was very expensive by Moroccan standards

J’y retourne toujour

Super 👍🏼

Tout l’ensemble de service

Cool

The ambience

Attitude to intercom calls

All are excellent except bed is old

اقامة رائعة

النظافه والهدوء

لاشي

An excellent hotel to stay in Casablanca.

Nothing

Location and view

Acceptable

Le personnel

Remboursement de ma résa par erreur

Outstanding service quality

Perfect service experienced from the very beginning (Concierge, check in, M Club, Housekeeping, Room Service, Breakfast, etc), really only positive opinions. And I need to highlight one even more outstanding, with willingness to provide the best possible service what is over the high expectations of Titanium Elite guest, Mehdi from the breakfast. Kind, balanced, and seeking to complete quickly and perfectly the requests.

Séjour très agréable agréable

Son personnel de qualité Exceptionnel

Amazing Moroccan breakfast

Had a wonderful breakfast at Marriott today. The food was delicious, and as someone who truly misses Moroccan food, it was especially enjoyable. The service was exceptional. A special thank you to Abdou, who welcomed me so warmly and made the whole experience feel truly personalized. Also, many thanks to Ilias for his kindness and hospitality. Their attention and genuine care made the morning even more enjoyable. Looking forward to coming back!

Chambre spacieuse et confortable. propreté impeccable. Personnel au restaurant du petit déjeuner chaleureux, attentionné et professionnel. Petit déjeuner copieux et varié..je recommande vivement.

RAS.

Excellent customer service

The hotel rooms are spacious and the staff are amazing specially ilias and Abderrahim , they were very professional , friendly and helpful their service is just wow and their smile doesn’t leave their faces

Thanks

Ilias and abdourrahim amina Excellent service thank you so much they made me and my father feel like we're home thank you once again

It was fascinating!

Its location and hospitality

Nothing in particular

Très bon

Très bien

Cafetière à la chambre

Overall ok - more a commercial hotel rather than tourist

The overall experience was ok, the thing that made this hotel was the staff - they were extremely polite, friendly and helpful. There were key points that let this hotel down 1st - the advertised terrace wasn't open other than one morning at breakfast - with no explanation as to why 2nd - the restaurant wasn't open any of the evenings for dinner only the very expensive and over priced steak house 3rd - It is very geared towards business rather than the tourist - lacks atmosphere 4th - The concierge wasn't very helpful when we asked about something to do - they suggested getting out of town and going elsewhere ie Marrakesh or Fez - not practical Location is perfect - there are local souks and a lovely walk along the promenade to the mosque but a long way if you want to go to the beach. The best advice we got from a member of staff was to visit the Royal Mansour as it had a rooftop terrace - the atmosphere here was a lot better.

Business not pleasure

If you are looking for a business hotel then this is the 1 for you excellent conference facilities and helpful staff with all the up to date amenities you would expect If you are looking a couples break then maybe look elsewhere as while the hotel have amazing staff who go above and beyond, the hotel lacks the ambience of a holiday hotel where you feel welcome and not a number

bien passse

chef resto m club

manque de piscine

Was waiting to get out

Comfortable bed

1 poor food in club lounge 2 inconsistent cooling 3 tv not connecting 4 broken / dangerous floor

Too service

Mr Ilias We had a wonderful dining experience, and the service provided by Boy Illiyas was truly exceptional. He was polite, attentive, and always greeted us with a warm smile. He made sure all our needs were taken care of promptly and went the extra mile to ensure we were comfortable. His professionalism and friendly attitude made our visit even more enjoyable. Thank you, Illiyas, for your outstanding hospitality. Highly recommended!”

A Warm Welcome and Outstanding Professionalism

I had an exceptional stay at the Casablanca Marriott Hotel. I would especially like to thank Ilias, Amina, and Abdou for their professionalism, kindness, and warm hospitality. Their attention to detail and willingness to help at all times made my stay even more enjoyable. They truly represent excellence in customer service and ensure that every guest feels valued and well cared for. Thank you for your smiles, availability, and dedication. I will gladly return and highly recommend this hotel to anyone visiting Casablanca. ⭐⭐⭐⭐⭐

Exceptional Hospitality That Never Fades

One year after my last visit, I returned to this wonderful hotel, and what touched me the most was that the restaurant team still remembered me. They warmly welcomed me back, asked about my well-being, and made me feel like I was returning to family rather than a hotel. A special thank you to Elias, who immediately remembered how much I love his tea and prepared it for me without hesitation. He also prepared for me Moroccan eggs with khli’i, which I absolutely loved, and made me the most delicious avocado toast. Samah, the newest member of the team, greeted me with a beautiful smile and such positive energy that instantly brightened my day. Amina deserves special recognition for her exceptional hospitality. She doesn’t simply manage the restaurant; she genuinely cares about every guest, checking on everyone as if she were welcoming guests into her own home. Latifa truly lives up to her name. Her kindness, warmth, and professionalism make every interaction a pleasure. Hanan remembered that I love my msemen hot and fresh. When I went to take one, she insisted on preparing a new one just for me so I could enjoy it exactly the way I like it. And a big thank you to the EL Mehdi at the reception, whose friendliness, constant smile, and genuine conversation made every moment feel special. This team is the reason guests keep coming back. Thank you all for making me feel valued, remembered, and genuinely cared for. I can’t wait to return again.

Very enjoyable 2 night stay

Very good selection of food and drinks at breakfast

Nice hotel

Location is good, 20 min walk to the Mosque, less than 10 mins from Casa Port train station and also the central market. There’s no pool at the hotel and the gym is quite limited in terms of resistance machines but the key selling point of the hotel is the staff - they are wonderful. From the team in the exec lounge to the breakfast team to the guest services team who arranged a birthday surprise for my daughter - excellent. The club access is worth doing if you can get it included in your room rate - very extensive evening food and alcohol. We had a junior suite which was large and well appointed, would suggest the sofa in the lounge is replaced with a sofa bed which would make it more comfortable for a family. Overall we enjoyed our stay - thank you

Perfect choice in Casablanca

Comfortable and conveniently located, the breakfast is exceptional

Outstanding Service Beyond Expectations

I had a wonderful stay at this hotel. The staff were incredibly kind, friendly, and always made me feel welcome. A special thank you to Ilyass, who was exceptionally hospitable and attentive throughout our stay. What really stood out was how he would take care of little things without even being asked, his thoughtfulness and genuine care made the experience feel very special. Their professionalism and warmth truly made a difference, and I would happily come back again.

Petit déjeuner complet et personnel très agréable et devoué

La Clim était soit trop forte soit faible

Fabulous 2 day stay at the Marriott!

We had a fabulous stay at the hotel. Youseff was so welcoming each time we came to and from the property and Soukaina looked after all the check in and out details. Very wonderful staff! The gym had everything we needed and the breakfast had a great selection each day. Location was great by the train station and easy access to the paths by the Ocean. Recommend this hotel especially for the club lounge as well.

A Lovely Short Stay at The Casablanca Marriott.

My wife and I made a short stopover in Casablanca. We stayed two nights at the Casablanca Marriott. It is a beautiful hotel! We had two breakfasts there (included in the rate) and cocktails one evening. The service in all areas was exceptional. The restaurant team, including Amina, Icias, Said, Samm, Abdoo, and Rimba were most attentive and friendly. It was a wonderful experience, although we wish we could have stayed longer! The hotel atmosphere was very upscale and post modern.

restaurant staff was good and nice

receptionist got some check in problems

Worst Marriott i have stayed in and really can’t believe this is classified as a 5 Star Hotel

Good position, in General,friendly helpful staff

Hotel is very tired and doesn’t live up to its 5 star classification. Desperate need of a Refurb. Bathrooms are dark and Grim with tile grouting in shower patched up. Only 2 out of 3 lifts working and therefore at busy times have to wait quite some time for lift to arrive. Breakfast area extremly busy/hectic No Spa and No Pool

Beyond expectations

Great hospitality, attentiveness, and professionalism!! At this mariott , the staff make you feel like you are home !!!!! Especially abderahim, mohammed, youness , and ilyasse. I highly recommend staying in this hotel . Amazing atmosphere

The stag were helpfull and friendly, the place is calm and really nice, it’s clean too. Generally we had a lot of fun and loved it.

We had to pay the tax twice, once in the booking app and then in the reception property and that didn’t make sense to be honest, since the entire price we paid in booking included the tax (79.20dh) and we were asked to pay it again upon arrival.

Very good overall experience.

Great experience

I would like to warmly thank the entire hotel team for the quality of the service and the impeccable welcome. A special thank you to Ilyass our waiter for his professionalism availability and the admirable experience he made me live

Thank you Ilyass

Ilyas provided outstanding service at breakfast — very welcoming, attentive, and professional. He made the experience lovely. Thank you si much for your kindness and hospitality

Perfect experience

Very good experiences, the whole team are kind and very helpful. Shoutout to ilyas and the restaurant team for their professionalism and kindness. Highly recommended

The best stay

Hotel super clean staff are extremely nice i had the best stay and best breakfast ever big thanks to all the staff at the bufet specially ilyas thank you all

Great service

Amazing experience at the hotel. Breakfast was a delight and an amazing service by ilias. Thanks a lot team marriot

كل شي

عدم وجود شطاف في الحمامات اعزكم الله

We had to pay taxes twice here in booking website and once again there

faltou tapete no banheiro

Overall, not a 5-star hotel

شكرا الأخت سكينه في حسن الاستقبال

تعامل الموظفين في الاستقبال والموقع شكرا للأخت سكينه في مكتب الاستقبال

النظافه

The fact that even if i didn't stay at the property thy took good care of me! Gevz me hot Milk and also helped me get out securely after i told them i couldn't afford to stay just for one night due to the price.

N/A

Good hotel, but not good enough for the price or for business

- Location good, not next to anything but close to everything incl. train station for local trains (e.g. Rabat, not the ones to Tanger and Marrakesh thats a short taxi or tram ride) - Room clean and spacious

- Breakfast for the price very simple and small, quality was good but for Mariott a bit of a let down - Free Wifi not suitable for work, outlook works but e.g. Teams is blocked - No checkout evening before possible

Top

Ilia’s and abdou one of the best stuff ever they are so friendly and generous amazing experience ever

Tout

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