Odyssee Park Hotel

L' emplacement

Propreté insuffisante, insalubrité

No es lo que esperaba de un hotel de 4 estrellas Es un desastre de hotel ,pedí un cama doble me dieron 2 camas individuales juntadas , baño de seglo 16

The hotel is in a good location, about a 4 minute walk to the beach. It is also situated close to the bus station with a local shop over the other side of the road and plenty of cafes and bars within a couple of minutes walk . The.hotel.l itself is spotlessly clean. The staff are very friendly the breakfast and food is great at the hotel as well as the bar at the front of the hotel along with a cafe both attached to the hotel. There is a bar situated just next to the pool area, and waiter service is available. The pool is very clean, and the sunbeds all have a cushioned top on them. There is a new paddle court for people to use. All in all, I would rate this hotel and facilities 9 out of 10

The beds are a little firm for my liking, but I still go back as you can't please. Everyone wishes bed preference wise, which is really the only reason I didn't give it 10 out of 10

La chambre spacieuse, les grands espaces extérieurs, le parc, la piscine. La plage à proximité et le personnel très aimable.

L'entretien des chambres vetustes laisse à désirer...vieilles baignoires...cuvette de WC cassée...coffre fort qu'on ne peut pas ouvrir...et porte fenêtre du balcon trés difficile à manoeuvrer.

Propreté et emplacement

Chasse qui coule toute la nuit

L'emplacement

L emplacement

Le petit déjeuner

J'ai beaucoup aimé la gentillesse du personnel surtout M.Hassan merci pour tout !

Trop de bruit la nuit on peut pas dormir

Emplacement , personnel

Serviettes tâchés - un cafard dans le balcon et malgré la réclamation, les agents n'ont pas enlever l insecte du balcon.

Chambre nule Propreté nule

Sehr schlecht Service, Schrott möbliert, Türen stecken , Badezimmer kaputt.., Einfach Schrott.

Not worth the price- Dirty

The location was good.

The room wasn’t clean at all.. the sheet were re-used, they just make the bed and keep the sheet used by other guests, with hair on them and lipstick. The floor is so dirty and full of sand, we asked twice for someone to mope it, and no one did it, they came and did the bed and left. The shower had no curten and the water goes everywhere when we use it, we asked at the reception about these things, and they just say they will fix them, but nothing has been fixed for the 3 days we were there.

Correct

emplacement

propreté : les cheveux dans les chambres ...

I would say to pay attention for the maintenance of the bathroom’s bidet

Le personnel agréable, chambre confortable et decor incroyable.

Ras

Bien

L emplacement et l’extérieur

Côté chambre trop sombre à mon goût

The cleaning staff were polite, and the porter and security guard at the front of the hotel were friendly, helpful and pleasant.

⭐ 1/5 – Extremely disappointing stay at Odyssey Park Hotel, Agadir My stay at Odyssey Park Hotel in Agadir was honestly appalling and I would never stay here again. From the moment we arrived, there were problems. For the first three days, I repeatedly requested an iron for the room. Despite asking several times, I was not provided with one until day 3 and when I called the reception she hung up on me. When I first entered the bedroom, the air conditioning was not working, and the vents were visibly covered in thick dust. This was completely unacceptable and made the room uncomfortable. Another major disappointment was the hotel’s advertised gym and spa facilities. The hotel presented these facilities in its information and photographs, but when we arrived, there was no gym or spa available. We were not informed beforehand that these facilities were unavailable. When we asked the staff, we were simply told to “go out for a spa.” This is not what you expect when you have chosen and paid for a hotel based on the facilities advertised. I would strongly advise people not to rely on the photographs when booking this hotel, as my experience did not match what was advertised. The pool was also extremely disappointing. It is very small and, in my opinion, not fit for purpose. There was also a serious hygiene concern when someone at the pool cut their toe and there was blood around the pool area and leading up to restaurant area. It took over three hours for this to be properly cleaned up, which I found extremely concerning. The breakfast was not acceptable and there was very little that made it enjoyable. There was also no all-inclusive option, and if you wanted to eat at the restaurant, you had to pay separately. Overall, this was a very disappointing experience. The facilities, cleanliness, service and communication were nowhere near what I expected from the hotel’s advertising.

Extremely disappointing — unacceptable cleanliness and service

This was one of the worst hotel experiences I have ever had. When we arrived, we were given a room that was extremely dirty, full of humidity, and completely inappropriate for guests. The shower was full of mold, and the overall condition of the room was shocking. After complaining, they eventually gave us another room that was a little better, but this actually made the situation even more frustrating. Why do guests have to complain before being given a reasonably acceptable room? The second room was also not comparable to the room/category we paid for. It felt like the hotel only reacted after we complained instead of providing an acceptable room from the beginning. The towels were another issue. Some were **dirty**, and when we asked for clean towels, we were told around **11–12 o'clock that they were not ready yet**. At other hotels, clean towels are available early and basic amenities are simply taken care of without guests having to repeatedly ask. And the breakfast was another shock. I actually found a worm in my breakfast(in the soap). This is completely unacceptable from a hygiene perspective. Finding something like that in food is not something you expect or should ever have to experience in a hotel. Before booking this hotel, I had actually read reviews from other guests complaining about cleanliness and the condition of the rooms. At the time, I thought perhaps they were exaggerating or being overly critical. Unfortunately, after experiencing it myself, I now regret not taking those reviews seriously. I should have learned from their experience. Overall, the experience showed a serious lack of cleanliness, hygiene, attention to detail, and respect for paying guests. A hotel should not wait for customers to complain before providing a clean and acceptable room. I would strongly recommend thinking twice before booking this hotel. Based on my experience, I would definitely not stay here again.

La stanza cara di prezzo ma confirtevole

Lo staff della reception molto lento

Hotel acceptabil. Dotările sunt vechi, dar avea tot ce aveam nevoie. Personalul este amabil, iar mâncarea - micul dejun a fost bun, iar cina puțin săracă, având în vedere numărul mic de clienți seara. Locația este excelentă. M-aș mai întoarce, mi-a îndeplinit toate așteptările. Pe curând, echipa!

*mâncarea*

It’s not 4 star it’s 2 star

Location

Toilets, towels and all that

Location is good

Unfortunately, the hotel is in serious need of modernization and general maintenance. The overall standard was below what we expected, and several issues affected the comfort of our stay. There was an unpleasant smell coming from the bathroom, and we had to change rooms because the air conditioning in our original room was not working. The general level of cleanliness also needs significant improvement. Another frustrating issue was the housekeeping practice. At around 10:00 a.m., while we were still asleep, the cleaners would call the room and knock on the door simply to ask whether we required housekeeping service. This happened without any prior arrangement and unnecessarily disturbed our sleep. Guests should be allowed to rest without being woken up just to be asked whether they need their room cleaned. Overall, the hotel requires substantial refurbishment, better maintenance, improved cleanliness, and more professional housekeeping procedures. In its current condition, it does not meet the standard we would expect from a good-quality hotel.

Clim ne fonctionne pas

Le cadre, le personnel

Les toilettes vétustes

L emplacement, la gentillesse de tout le personnel des vigils aux cuisiniers aux dames d etages..nous avons adoré. Les repas étaient varies. Vu les avis de certains nous avions des appréhensions c est injuste. Nous reviendrons.

Rien du tout. A améliorer Peut être les salles de bain. Afficher au buffet les plats pour ne pas ouvrir les plats. Tout ça si on est maniacle sinon on adore.

L endroit

La proprete. Nettoyage fais en 2 min. Saleté dans la salle de bain qu on lave pas et dans la chambre. Les buffets matins et soir peu variés. Le personnel a la reception parle à peine français et ne sont pas là pour satisfaire le client mais juste pour encaisser. Pour un hotel 5 etoiles c etait tres decevant.

This will be a nice hotel when the bedrooms are refurbished and the housekeeping staff trained

The location, the food, the swimming pool and grounds

The bedrooms

Meer verwacht voor die prijs.

De ligging was goed!

Het ontbijt is basis! De badkamer is vies.

Acceptable as a budget option, located on a main road. Nice staff at the bar and breakfast. Beautiful exterior, nice pools and garden. The best thing is that the shisha lounge is just one step to the left of the main entrance. If you can overlook the beaten-up toilet, bath and sink, it’s good value for money. You can also leave your suitcases in storage after checkout.

A major renovation would be a good idea, especially the bathrooms. Not acceptable to sell a stained toilet as a four star hotel stay.

excellent choix!!!!

hôtel très bien situé!! à 5mn des plages et des restaurants du bord de mer, accès direct vers la plage en passant par le jardin, personnel (réception, chambres, restaurant, piscine, sécurité) globalement adorable, chambres confortables équipées d'un frigo, belle piscine pas très grande

nous avons passé 2 jours sans eau chaude mais bon , on a survécu....à part ça, notre séjour s'est très bien passé...je ne regrette pas d'avoir choisi cet hôtel

Lo más interesante era la amabilidad del personal empezando desde la entrada con Imad de seguridad y Idriss de botones y las chicas de recepción Ilham, layla, soukaina y Aya con una sonrisa y tratamiento super cuidadoso y lleno de respeto. Gracias chicos por esta experiencia

Everthing was gud breakfast was nice staff very friendly

There was a smell

L’emplacement et personnel

La propreté, le comfort le restaurant en dehors

Pas aux attentes d'un 4 étoiles

Emplacement de l'hôtel. Gentillesse du gardien de parking et du porte bagages.

Salle de bain très abimée. Absence d'eau chaude pendant 3 jours dû a une panne de l'équipement. Nettoyage des sols de la chambre non fait à l'arrivée. Draps avec tâches...

Reasonable stay

Kettle provided

Bathroom dirty, towels not provided on time have to wait. Had to keep reception for items. Telephone had no indication what number to call for what service. Not enough plugs in room had to keep disconnecting fridge to use kettle. Bath dirty

Le personnel très sympa

Les chambres à renover..pas de choix au dîner

Ne mérite pas d'être catégorisé en 4 étoiles

la proximité

la qualité de l'hotel

C’etait trop calm et reposant

Propreté et le bon accueil du personnel

J’airais une piscine plus grande

L'emplacement

Posto fantastico pulito vicino a tutto colazione buona piscina pulita ci siamo divertiti

La musica troppo alta sono passati le 2 di notte c'è ancora musica alta affianco al albero!!!

Dans la chambre le ménage est pas terrible, à revoir

L'emplacement de l'hôtel est idéal, la piscine et jardin sont biens.

La propreté des chambres, l'humidité et la moisissure nous a empêché de dormir sans ouvrir les fenêtres. Équipements vieux a renouvelés. L’attente a l'arrivée n’est pas bien géré il faut faire un grand effort sur ce point, temps d'attente minimum de 2 heures.

La litterie

Salle de bain a refaire

Non

Je n’ai pas aimé du tout. Je ne m’y suis pas senti à l’aise et je n’y retournerai jamais.

Rien de Rien

⭐ Une seule étoile — Très mauvaise expérience Malheureusement, notre séjour dans cet hôtel a été une expérience très décevante et désagréable à tous les niveaux. Nous ne pensons pas y retourner. La propreté était très mauvaise : la chambre n’était pas dans l’état attendu à l’arrivée, et les oreillers dégageaient une odeur désagréable et persistante. De plus, la climatisation ne fonctionnait pas, ce qui a rendu le séjour particulièrement inconfortable. Concernant le personnel de la réception, leur attitude était loin d’être professionnelle et accueillante. Au lieu d’écouter nos problèmes et d’essayer de trouver des solutions, nous n’avons pas senti suffisamment d’attention ni de respect. Le comportement de certaines femmes de ménage était également inconfortable : nous avons remarqué qu’elles fixaient les clients et ne faisaient pas preuve du professionnalisme attendu. Ce qui nous a particulièrement déçus concerne le lit bébé. Lors de la réservation, nous avions clairement demandé qu’un lit bébé soit mis à disposition, mais il n’était pas présent à notre arrivée. Lorsque nous avons signalé son absence au personnel, leur réaction a été de rire au lieu de s’excuser ou de proposer une solution. Nous avons trouvé cela totalement inapproprié et non professionnel, d’autant plus qu’il s’agissait d’un besoin concernant un bébé. En résumé : chambre sale, oreillers malodorants, climatisation en panne, comportement non professionnel et manque d’attention aux problèmes des clients. Honnêtement, je ne recommande pas cet hôtel à ceux qui recherchent un séjour confortable et un service respectueux. Il existe une grande différence entre les photos et les annonces, et l’expérience que nous avons réellement vécue. J’espère que la direction prendra ces remarques au sérieux, car l’hôtel doit clairement améliorer la propreté, la maintenance, l’accueil et la manière dont les clients sont traités.

Je recommandé mes amis

L'hôtel est magnifique

Très satisfait pour la nuit merci les équipes toujours souriante ,continue comme ça.

Tous c’est bien

Rien à dire

Perfect location for a short stay

My second time at this hotel, I get good prices by booking one day before. Big beds, comfortable, swimming pool is nice, close to the beach and near nice restaurants.

Breakfast is terrible the coffee has bad taste and food lower quality for Morocco standards.

L'emplacement

Manque d'eau chaude sans prévenir pendant plus de 48 heures

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