Hotel Riu Palace Tikida Agadir - All Inclusive

Good for family

The hotel was excellent! It was literally the best hotel my friends and I have ever been to. The people at the front desk could be a little more friendly (a bit rude and cold at times), but the servers and the other staff at the hotel were very helpful, welcoming, and hospitable. Still 5 stars all around.

Everything was good at this hotel except the first day they didn’t give the suit junior we booked and the manager couldn’t solve the problem in the spot they have us waited until next day and o give us our room..

The hotel looks nice and is clean, however I do not recommend this hotel at all. where do I start, from day 1 the service was awful. They advertise a kids club but hardly any activities for them to actually enjoy. The front reception are absolutely useless and are not helpful at all. Avoid this hotel at all costs and I will not be staying here again!

Likes: The hotel is fun enough for your holiday , there’s a room for music performance at night, the beach is really nice and very beautiful too , so many choices of food , about 5 restaurants, I booked the hotel cus it’s all inclusive so I don’t have to stress for food but I didn’t know it covers all the restaurants, exceeded my expectations for food, you can eat in any of the restaurants free, which makes it perfect . Dislikes: The hotel doesn’t have enough facilities for users , the sockets are not the regular sockets that you can plug your device in , although there’s an alternative way to charge but you need a socket to plug anything else , I needed to use my hair straightener so bad and asked the reception if I could get a socket but nothing came till now ( I’m currently still in the hotel, its my third day here and I still haven’t gotten the socket ) Very disappointing . I also forgot my toothbrush and paste because I was in a hurry to catch my flight, I talked to the reception about it but still I couldn’t get any help, big hotel that I know provide dental care but this is different, I had to find a way to help myself. I will write the remaining review at the end of my stay .

The place is beautiful and the staffs are friendly. They need more entertainment and more varieties of food.

Amazing place and staff. Dont think twice about booking this hotel. Book it, u will not regret ur decision

Friendly staff and beautiful facilities!

Excellent hotel, good food, friendly and attentive staff only thing to add is that the entertainment could be improved.

Excellent all round

Hotel and facilities were excellent. Rooms spacious. Staff were fantastic, always polite, smiling and on hand to assist. Location of hotel is fantastic. Beautiful sandy beach right on your doorstep, such a nice beach. Already miss it. You can watch the sunset which is amazing. Food was good. I have been to all inclusive resorts with bigger options, so this place could have had more variety. Evening entertainment could be better, in my opinion. A little more thought should go into this. I will definitely be returning.

Had a lovely relaxing week here to celebrate our 25th wedding anniversary. Great hotel with a beautiful pool area and gardens. Plenty of food & bar options and lovely room. Nice walk to the harbour and enjoyed a trip to the Souk.

Everything was good. Excellent. Staff were all very friendly. Very clean

Nice facilities

Nice resort - the food could be improved - sometimes bland , lack of variety

Food was not good. Tried all restaurant

Not a great experience

I have stayed at this hotel many times but this was the first time during the summer peak, they cannot cope with a full hotel, the service was extremely slow, no water in room, nothing in the minibar (until a staff member tried to get in my room at 10.30pm to restock it, I was traveling alone as on business so this was quite alarming) reception staff were overworked and quite rude. The food and restaurant staff however were great as always. The room was clean and the main reception areas were also well maintained it was just the service.

All and everything they had in the hotel was great

Great hotel with lovely helpful staff. Would definitely come back again

We went for a five night stay at the hotel. The hotel cleanliness, rooms, drinks was outstanding. The food was disappointing as it wasn’t well catered for vegetarians. The food was mostly the same at dinner time every night. Only two varieties more but other than that it was the same. The food/lunch was at the snack bar near the pool. For it to be a five star like other five stars they didn’t have a buffet in their normal restaurant. The food at the snack bar was mostly the same everyday only that one day it would be fish and nother day pork. The soft drinks in the snack bar were not great at all, tasted all diluted down!the staff were mainly in their own world and not paying too much attention on the tables and what the guests needs are which was personally disgusting. The rooms didn’t have separate body wash, shampoo or conditioner. On the first couple of days there was no soap to even wash ur hands!! Appalling that was! Being a five star and not catering for a five star is appalling. We only had one liquid for washing ourselves and using it to wash our hair too. Disappointing that a shop in the hotel didn’t have any medicines at all not even pain killers. We were told to get a taxi and go into city centre to get some medicines despite my friend being totally unwell.. not knowing if we would be been make it to the pharmacy as my partner diarrhoea and wasn’t able to get out of bed. Unfortunately very disappointing for it being a five star.

The staff were very welcoming and especially pool and waiting staff. Prior to arrival we tried to ask for a transfer. We just had an unhelpful message from the hotel saying “we don’t do transportation” but no suggestions. On leaving we asked reception to book us a taxi for the next day. On the morning of departure it was unclear if one had been booked or not. The taxi driver had in fact been waiting for 30 mins but there was no process to identify him. The gym is ok but no refilling of water or towels. Once a staff member came in to get himself a glass of water and discovered it was empty. He did not return to refill it. There are insufficient toilets for the outside facilities and lunchtime restaurant. 3 ladies toilets only. It is disappointing that the hotel does nothing to dissuade reservation of sunbed culture. In the rooms there is no shampoo only shower gel in a fixed container. The front of our dispenser was broken off and left on the side throughout the entirety of our stay. We used a glass one day from the room. This was removed by housekeeping and not replaced. We found a cockroach in the bathroom halfway through the stay. You have to wear shoes in the room as the floor is dirty. The toilet has Louvre doors that do not close. The drawers do not open due to position wardrobe doors. Beds really hard. The worst feature by far is the food. It is really poor quality & flavour. fish/meat. Repetitive. Odd colours used and gelatine a fav. I had food poisoning for 24hrs.

All

Fantastic hotel but very bad entertainment

Great hotel

Great location in Agadir. Very convenient

RIU Palace Tikida Agadir Excellent Visit

Had short five night stay here. Overall it was excellent. We were on an all inclusive basis. Our room was a very large king bed room not with a pool view and was overlooking a walkway down to the beach. This was not a problem as there area is generally quiet and for the amount of time we actually spent in the room the extra cost of a pool view was not worth it. The choice of food was excellent. Catering for all tastes and of a high quality in all restaurants. Staff were excellent. Drinks were also excellent with all options on offer including well known brands. Pool area was excellent and immaculate. Pool staff were friendly and helpful. The only two negatives for us were the evening entertainment and our check-in experience. The evening entertainment was not particularly varied and amounted to the RIU activities crew dancing to a variety of themes. The crew themselves were very enthusiastic but a wider variety would be good. Our check-in seemed to takes ages. This I believe was down to a brand new member of staff who clearly had been left to it and was not fully up to speed. Eventually we got to our room and it was not ready. I actually think she’d given us the wrong room as we were unable log into the RIU app under that room. We went for lunch and the room issue had been resolved after a revisit to reception and contact with a competent receptionist. Would not hesitate to return.

Me and my girlfriend stayed here for 1 week, we loved how attentive and friendly the staff were throughout our stay. The Bar staff were very nice especially Humza who looked after us so well. The Buffet restaurant staff were all very hard working and catering. We were very impressed with the service we got from Youssef from day one. He was so kind and hard working. We also loved the room we had as it was spacious and clean. Check in was straight forward and also check out, we very enjoyed our stay here. Kyle

Great hotel, lovely pools, food and staff, great beach, minimal hassle of sellers - great cheap local restaurants.

Best resort to stay in agadir

Very nice hotel, clean, good localisation, friendly staff. Large pool bot too crowded, excellent a-la-carte restaurants. Would recommand to everybody wanting a nice stay in agadir. By far the best resort we saw while we were there.

Great hotel

Really nice place enjoyed our stay

Great hotel, shame about the guests

Excellent hotel but too large for us. The dining rooms were mobbed by people with heaped plates they couldn't possibly consume. Food wastage was uncomfortable to witness We won't go all inclusive again

Disappointing for a 5 star. Needs a refurb and mechanical issues sorted

Great stay

What a great hotel! First impressions were that this is a huge complex, the rooms are a good size and the view from the balcony was lovely. The pool is a good size, sometimes the sun beds get taken up very quickly but the pool staff are very helpful in finding one (you can reserve them apparently so find out about that if you're there). The entertainment team are exceptional! always full of energy, they have lots of things planned throughout the day like darts, exercise classes, bingo etc and then the evening entertainment is different on a daily basis. Hats off to them as a lot of the staff work throughout the day and then onto the evening but are still full of energy. If there could be any points of improvement id say its important to have an irons readily available (i was on a waiting list and i didnt get a response luckily i found a lovely lady who let me borrow her iron as all my clothes were creased). I would also say it would be great if we were explicitly informed that pork is served at this hotel (being a Muslim country everything else is halal) as i realised only when i happened to look up to the name tag and a saw a picture of a pig, which made me conscious of other items as they didn't always have the correct name tags.

The staff here is the glue that holds it altogether. The property is very nice, but our air conditioning didn’t work and the hotel didn’t do anything to fix it. After complaining a second time, the offered to move us to a room with two single beds, not acceptable. The food is very limited and not of the quality we have had at other higher end A.I resorts and the drinks were not nice. All of the spirits had a very acrid flavour, meaning nice cocktails were out of the question. Overall, a disappointing stay, due to maintenance issues and poor quality food and drink. The staff were amazing though and we cannot rate them highly enough.

Amazing hotel, super helpful super friendly staff, I wish it was more kids areas for kids but still my lot had a lot of fun, thank Riu palace for the unforgettable week.

Excellent stay

Disappointment

The large suite was great but all in all it was a 3* hotel. The food was really quite terrible in the alacarte restaurants and you do feel like the staff are incredibly overworked. Also only 1 pool and very very busy.

Fantastic holiday and hotel. Staff incredibly helpful and happy. Very clean. Food was fresh and excellent quality. Kids had an wonderful time. Can’t fault it and will look to use these hotels for our next holiday.

Fantastic Holiday in an amazing location

From check in to check out 7 days later everything was fantastic. Rooms large and spacious with all the amenities you’d need, safe, mini fridge, tea coffee, views and a big comfortable bed. The staff are excellent and very attentive to your needs, amazingly for a hotel of the size, they remember everyone and make the experience amazing, special thanks to Sarah in the restaurants for making our daughter feel like a princess. Pools are great, one heated at this time of year and direct access to a private section on the beach. Food was fantastic and covered all bases, didn’t have a bad meal at all and a special mention to the Krystal Restaurant, food was out of this world.

Lovely stay at Tikida Palace

The lobby area and outside pool area are beautiful the rooms however are tired and need refurbishment. Our room was dusty and the shower fixtures felt dirty. The location is however perfect and connected to the corniche and beach and very close to the marina and various restaurants and shops. The heater indoor pool and gym are excellent facilities. Slightly disappointed that at an all inclusive five store hotel use of the sauna required an additional charge. Once checked in we were not offered help to our rooms by a member of staff and bags and were just told which direction the rooms were despite the hotel being huge. We initially got lost and had to come back and ask for help. The food at the restaurants was average but the staff were good and were constantly cleaning up and providing drinks. Pool side views from the room were stunning. The hotel rooms however were very spacious and I imagine when initially fitted out very stylish. No gowns were provided or slippers which was surprising. The TV had lots of channels which was great. We did however very much enjoy our stay there and would definitely come back and the hotel from the outside was definitely the most stunning and largest on the corniche and we would not have stayed at any other hotel. The seating in the lobby area was spectacular and we enjoyed lounging there and reading.

Staff are super helpful, went out and beyond to help me get around Agadir , service at the restaurant were amazing, in general everything was beautiful

Currently Decen. However, a revamp is needed soon.

Currently Decent. However, a revamp is needed soon.

From the moment you walk in the staff cannot do enough for you. Spotless throughout. Wide variety of food and things never run out. Waiting staff are superb. There was only one negative issue for me personally and that was I found the bed too hard. Had I been staying 2 weeks this would have been an issue but I am sure the staff would have resolved this had I mentioned it. This is a hotel I will definitely return to.

Good beach resort very well maintained

large rooms, large pool area and gardens and very nice areas to sunbathe in. Close to the beach and promenade. Good and plentiful choice of food however we did eat out twice as it gets a bit boring eating in the same restaurant each night. Tried the two hotel a la carte ones also. Wished there had been a larger dining area to eat outside in the evening. Evening entertainment could have been better .

Excellent and recommended hotel to stay

our stay at Riu Palace Tikida was very enjoyable ,the staff and the facilities are excellent.

Overall very good resort for a family holiday. Everything from food to activities taken care of. Pool view room Was very good. Extra bed was provided for my 11 year old so nice/cozy/spacious bed mattresses for all 4 of us.

Food needs to be changed up more often. Starts getting a bit boring after a few days

Loved our stay here-weather was perfect and the resort met all of our expectations. My kids had a blast and we felt very safe. We would definitely book the RIU Palace again.

Very dirty hotel. The room was full of bugs and mosquitoes. We called Expedia and requested to check out the next day. We also provided Expedia with pictures and videos of the dirty room suit they gave us. Unfortunately, Expedia claimed they tried to contact Riu Palace but never were able to get hold of them. Expedia refused to refund our money and ended up making another reservation in another hotel.

Good hotel, some staff show excellent levels of service, some not quite. Facilities at the hotel are good. The service at the Spa can definitely be worked on. Although the kids club was useful, the staff need better training. They can’t just leave the kids and disappear for 15 mins and leave the children with strangers (parents of other children)!

Loved the location: wide, clean beach; walking distance to restaurants if one chooses a night off from all-inclusive.

White people got better service

It was amazing, perfect for families! Would like to say a special thanks to the waiter soufiane, he was amazing! Hassan at the reception was also amazing! I did find it interesting as to why coloured people would not get the same service as white people did, white people were getting a lot better service! So was not pleased about that!

Amazing. Staff couldn’t do more, nothing was too much hassle and everything was done with a smile! The hotel was beautiful and we got a free upgrade to a suite with. Sea when the air con stopped working because of the hassle of moving rooms. Can’t fault the hotel or staff. Amazing stay, super clean and luxurious. would recommend to anyone. Huge range of food too, something for everyone. Very happy vacation

The reception spoke little English. No room service Not d 5star hotel service we was expecting

Hotel was really nice, in a great location for the beach and a lovely pomade to walk during the day or evening. Hotel is easy to get to the marina by car and you can see the big mountain sign from the hotel day and night. Hotel was clean and well kept. I only had a few issues with the hotel, Food - although a good selection for vegetarians at the main buffet, nothing was labelled at the salad bar and you had to figure out if things had meat or fish in them or ask. There was a vegetarian hot food area, but there was a lot more of a selection but you had to walk around to find it as it was mixed in with meat and fish. At lunch time they could have done vegetarian burgers or falafel burgers. Krystal Restaurant - was awful! I informed them I was a vegetarian when I booked, it seemed to be an issue for them as they bought me a starter with salmon on it and thought it was OK to leave it on my plate and for me to eat around the salmon. For my main course I had diced carrots, beans with peas , sliced beans and carrots, 2 falafels and potatoes that were cooked as crisps! seriously what a poor effort. I went straight to the buffet only to find the exact same selection. If you are vegetarian I would not recommend either of the al a carte restaurants, the Moroccan restaurant wasn't any better. I would stay at the hotel again, it was nice, chilled out and in a good location, hotel staff were really nice and nothing was too much trouble. Please sort out the food situation.

Nice hotel

The hotel location is amazing. The staff are very helpful. The service is good. Front desk upon arrival greet you nicely.

Great family hotel

Great hotel with plenty of things for the full family to enjoy . Travelled with 4 kids and they enjoyed every bit of it . Good selection of food and drinks , nice spacious rooms , kids club , lovely big swimming pool and very friendly staff . Will definitely recommend this hotel and will definitely be back next year

Nice food and very lovely staff

My experience

The overall stay was 8/10... the hotel is perfect sized, its not too big or not too small, we came for 11 nights and loved it here, was great for our kids too (9 months and 4 yrs) they loved it with kids facilities too and the pool area is absolutely amazing with quality sunbeds and pool bar with real tasty mocktails and slushes and coffees.. the service from the bar staff is impeccable.. they work so hard all day in the heat in their uniforms but still serve you with a smile, as do the restaurant staff in the buffets at brekkie lunch and dinner.. they were lovely, particularly 2 girls who always kept holding our son whilst we got food, as did the kitchen buffet staff at dinner.. everyone was welcoming and the staff at reception were always dealing with my queries as fairly as they could and appropriately.. the locations great with a close walk to al the food areas bout 10-15 mins walk from back of hotel. I would definitely come back here.

The property is huge and all of the common areas look amazing.

The property was Magnificent. I felt the food and alcohol could have been much better! Also, we had the sea view suite rooms, but the hotel never informed us there would be parties everyday on the beach due to a religious festival, so couldn't sleep till after 1130pm :(

The staff are amazing. The hotel is very disability aware and made our autistic child feel welcome. Something very few hotels have done so far.

Everything was good or excellent with the exception of the entertainment which was dire. Probably the worst entertainment I’ve come across in 20 years of family holidays.

The only disappointment was the food and restaurant choices, for a 5star hotel food quality and choice should have been better

Its not far from airport, staff were lovely Had lots of option for food

Royalty stay

Great stay

Worst experience ever

I was very disappointed with this hotel and their facilities

Dedicated and warm teams

Gréât hôtel ! Great teams dedicated to their guests. I put 5 stars but during check in, they gave me a suite. I was very happy...but when I entered they was someone else clothings... I had to come back to the reception and they gave a normal ...room. It doesn't matter. Smiling and warm people 👏👏👏

I liked the location there buffet wasn’t too bad and the suite I had was nice but I wouldn’t stay there again because is not well maintained, safe lock was broke, one of my shower head wasn’t working and the other one got little flooded while using it I had to call them to come assist with it and the receptionist wasn’t friendly when I called about it so really for the price we paid it shouldn’t have these issues, as we walked in to the suite first time wasn’t even bottle water, nor any snacks or desert, the toilet only had bar soap not even body gel or lotion, I even asked for house shoes and didn’t carry em they said

This is an all inclusive resort. The food was Amazing! I'm sure I gained 10 pounds in just the 5 days we spent there! The pool staff was Great. I've never seen so many people try so hard to include everyone! I can't wait to stay there again!!!

Beautiful resort, spacious rooms and excellent service and food.

Staff friendliness and their superb professionalism

Absolutely perfect!

Wonderful stay! Staff, amenities, cleanliness and food was superb!

Overall I loved the staff and hotel. Food at both restaurants and buffet were outstanding with many different offerings. I initially did not like the first room we were given which was on the ground floor near the pool. We alerted the fron desk and was immediately changed to a higher room with partial sea view which was fantastic. I did not like that there was no room service offered. Nor was there any poolside/beachside service for food or drinks. Other than those two things (which to me are huge) I highly enjoyed my stay!!!

Fantastic

A very good 5*. Service was excellent. Variety of food was excellent. Would recommend to anyone. and I woulkd return

Easy access to the beach. Pools were beautiful. Food was OK, but uninspiring, particularly during a week-long stay.

Top resort

Top class resort with great facilities which provides good service and entertainment. Food was good quality, varied and well presented.

I would recommend it

Great hotel. Very clean. Staff is great. Food is great. Beds weren’t great but ok. There is much to do around.

The best place ever , very professional staff , special thanks to Ilham, RABIE and Samira for their excellent service.

Value for money excellent food and welcoming staff.

Loved our stay!

Service from all staff, reception to bar to porter, was very good! Helpful and professional. They even gave us a free upgrade. Property is well clean and well maintained and the back exits right onto the beachfront boardwalk. Parking available. Drinks very good for an inclusive as was the food! Hotel was still quite busy for off season and crowd is very mixed. Advice, make sure to put your DND sign or deadbolt on when in room as they did enter without knocking. Would definitely stay again!!!

The food was too repetitive at dinner and lunch and some staff could be very pushy about tips.

Not a 5 stars

Overpriced. Cheap juices. Cheap service. Don't go!

Exceeds expectations

so good that you won't want to leave the hotel the entire stay.

Awesome hotel

Great hotel/ staff, conveniently placed along the beach front...

Good location, nice staff

The staff was friendly, it was not too far from the airport (15 mins without traffic, about 30 mins with traffic). There were a fair amount of things within walking distance to do. As a female I felt comfortable walking around the area surrounding the hotel alone. The food was delicious and with many options. The snack bar or lack thereof was a missed feature. When it was available it was essentially just leftover desserts from dinner so pretty much no food after 2230.

No WiFi

The hotel was great, but no internet connectivity for a place of this quality is unheard of. The unintended consequence was people would congregate in the lobby in the evening just to check their phones.

Great location and excellent resort.

Friendly and quick check in. Large resort with quality food and drinks available 24/7.

Fantastic Hotel for Weekend Getaway!

My wife and I went here for a weekend getaway. The resort is amazing! Beautiful pools indoor and outdoor. Food was fantastic as well. The only complaint that will keep us from ever returning again is the super hard beds that we've found at the RIU hotels here in Agadir.

Hotel RIU Palace Tikida Agadir was an exceptional!

My stay at the Hotel RIU Palace Tikida Agadir was by question one of most pleasant hotel stays in many, many years! This hotel was recommended by our close friends and it lived up to their billing and then plus some. The Hotel RIU Palace Tikida is an all inclusive hotel and we had our fear and concerns as the last time we stayed the food and drink offered were not on a five star echelon. So we had our doubts and uncertainties. The Hotel RIU Palace Tikida is I think the only five star property in Agadir. Our suspicions were quickly dispelled with our professional check-in and our first meal! Every meal we enjoyed at this hotel were above normal as they were all outstanding! There were actually four different food venues to select from and we sampled each over our 7 day stay. The food quality and different buffet varieties were exceptional. Each lunch we ate at the Restaurant II Mare, which had a great selection of foods served at the various cooking stations and outstanding service. For dinner the first evening we enjoyed a great French Gourmet Fusion restaurant called: Krystal. It had a set menu and the food and service was impressive. The next night we tried the local Moroccan Restaurant called the Marrakech Moroccan, and here we found the food and service to be fair. The next 5 nights we enjoyed large Buffet Restaurant called the La Santal. The buffet varied each night so it was fantastic as there was a large diversity of cooking stations and service was above average.

Great but needed wifi!

Beautiful venue, great food, lovely pool with lots of loungers. Only downside was lack of wifi in the rooms.

Definitely Best Hotel in Agadir

Took a suit opposite to the Sea , very spacious and excellent design , also noticed other rooms are unconventionally spacious as well!! All inclusive scheme is new to me and all what you can eat and drink is really unique , daily entertainment were short and at night it's like dead people place , no room service was a surprise to me as I'm used to order at night , better to consider it t cost and also to consider night entertainment for the young generations

Impressive Hotel by the beach

I think it's the best hotel in Agadir , tha all inclusive is anew experience, all food &!drinks are free!! Magnificent SPA , daily Show . The only set back no night activities such as night club