Grand Plaza

Everything was on point very central near railway walking distance to Medina (I like to walk) make sure you book room to face pool think rooms looking out on may thoroughfare maybe noisy although double door mechanism. Good breakfast selection. I made mistake of not booking an adults only hotel that wasnt fault of hotel though

Superb stsff

Superb staff that was very friendly and helpful in every way! Highly recommend!!

The staff were very friendly and helpful and the hotel was so clean and beautiful. We are really grateful for the experience we had here. Sometimes the breakfast options got a bit boring but other than that, it was a beautiful experience.

Staff friendliness

Busted AC

The room was warm and the air conditioner could not change the temp. I told the front desk who said they would send someone, hours later they had not arrived. Went to desk again, they sent maintenance who said they fixed it, but it did not change. Requested a room change but was told they did not have another room, so I asked for fans. They said they would send them. An hour later they had not so I went to the desk again to wait for electric fans. We stayed at this hotel because it is right across from the train station and we had an early train in the morning. On the plus side, they did pack our included breakfast to take with us. It is a large bust hotel. For the same or less money you can get a smaller Riad with much better customer service.

Unfriendly staff. We will not stay there again

Excellent hôtel personnel chambre cadre pétit dej parfait

Fantastic place with free WiFi, lovely staff members and the hotel had everything we needed. Breakfast was included, boarding passes were printed for us to get home (as they need to be a paper copy), staff were always on hand to help with anything necessary. The hotel had food, a gym, a spa, a pool with rooms with air conditioning, a mini fridge, showers and balconies. The rooms were frequently checked and items always changed over. An amazing hotel with a bowling alley next door. Food is fantastic at the hotel and is a great price! Would highly recommend. It’s only a 20 minute drive from the airport.

The food was delicious and not overpriced ,Hotel is very clean.our room was cleaned every day definitely go back there .the staff was amazing also .

Excelleny pool. Fab breakfast. Great location

The property is very nice and clean. The room was very spacious and daily clean. The pool is also clean and breakfast was good.

Grand Plaza the place to stay

Hotel was very well run, staff very efficient, room was clean. Marrakech is an amazing place, hotel breakfast was more than enough - shout out to Rashid for his pool side service - worked very hard. Hotel was central and great location to reach other places easily by walking or taxi

Room issues

Great staff, beautiful facilities.

Its a little run down for a 5star property. But staff were very helpful and attentive.

Good property, close to everything, service is great and restaurant is top notch

Super !

Top, bien placé, vraiment tout simplement nickel !

Très bon hôtel. Bon service, très propre et petit déjeuner vraiment délicieux. Personnel serviable et toujours prêt à nous aider.

Très bon séjour. Bel hotel et bien situé.

Belle etape avant de prendre l avion

Location was very good—Marrakech train station was right across the street. Staff were friendly, courteous and efficient. They helped get us taxi transportation whenever we needed it. They stored our baggage for one day when we had another overnight excursion before we returned to the hotel for another night’s accommodation. Pool and amenities were lovely. Only negative was that they did not have enough local currency available for currency exchange.

Very cool

Great breakfasts by the pool with a wonderful courtyard design, the tortoises in the shrubbery were very cool and our room was large and modern

I like it nice and good service

The rooms were efficiently laid out and the service from staff was very good overall. Compared to a hotel we stayed at in Casablanca, the breakfast at the Grand Plaza seemed less varied and far more limited as to food choices. Although the hotel claims to offer currency exchange, they never seemed to have any local currency available. The lobby had lots of comfortable seating and was very tastefully decorated.

Nice property. Service needs a bit of a bump. We stayed two nights, but five nights touring between. The first night was nice, with an upgraded room; but the second night was back to regular with okay room. Overall good, don’t get me wrong, but it’s tough to go back after getting a slight upgrade the first time.

El baño de nuestra habitación tenía los productos de aseo personal utilizados por otros huéspedes. Encontramos pasta dental de otros huéspedes.

Hotel súper ubicado y equipado con las instalaciones necesarias para disfrutar de Marruecos con comodidad

I stayed here with my husband. It is a nice hotel. The staff were friendly enough but we had come from another hotel in Marrakesh and compared to that hotel, the customer service wasn’t as good. We arrived around 4pm I believe and the room wasn’t ready so we had a little wait in the lobby, maybe 15-30mins. I have VIP perks with Expedia but didn’t feel that gave me anything at this hotel (I hadn’t checked if I’d be entitled to anything). The bars in the hotel were nice and the hotel is beside a bowling alley which was fun. Great location. The pool was unfortunately quite dirty in the morning (10/11am) I was expecting someone would have used a net to get out some of the bits (maybe they do this later in the day?) but we tried to ignore that so we could still have a swim. Finally, on our final day we gave our luggage in to be put on in the store room. We arrived back around 3hrs later and the bags were still in the lobby where anyone could have taken them. Seems they were forgotten? Our suite was really nice and the robes were great quality. I doubt we’d stay again but we did have a nice stay in a lovely room.

You get complimentary tea/coffee/water on first day no milk or whitener you can buy it at 25MAD from room service which i found strange. Breakfast could be improved more variety

Good stay

İt was good. , but rooms need maintenance and renovation,,

Excellent

Very clean and spacious room. Very helpful staff. Bed and mattress are big and confy. Buffet breakfast which were freshly made. Peaceful environment in a safe place.

Bad hotel

We liked this hotel for its cleanliness, for its very nice and helpfull staff. We would like to go to this hotel again.

Location and comfort

Refresh up before coming back home

Last hotel after Merzouga trip and before our trip back home. All clean and good food.

Excellent rooms

Rapport qualité prix très bien

Très bien

Bien bien

This hotel is very convenient to the train station. It also has a beautiful pool and bar area in the courtyard. Highly recommended!

I stayed at Grand Plaza for 3 days with my 3-year-old and had an excellent experience. The breakfast was delicious, room service was prompt, the spa was relaxing, and the staff were incredibly friendly and helpful. Everything was top-notch — would definitely stay again!

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Decent hotel but loud/noisy. Staff ok, spoke to them a few times but not overly helpful with anything

Bra hotell

Mycket trevlig och "service minded" personal Rymliga rum med utsikt över poolen. Varierad frukost. Läget är super centralt precis vid tågstationen som möjliggör dagsutflykter till kusten

Good place to stay and quiet enough

The Grand Plaza proved to be an excellent choice, wonderful breakfast and excellent staff and service! We booked two excursions upon arrival. Thank you Grand Plaza for a wonderful visit to Morocco!

Nice hotel close to the train station, walking distance into Gueliz, although not much going on around the hotel. Preferred staying in the Medina

Mooi hotel

Mooi hotel. Minder touristisch.

Bien

Nous avons passé 1 nuit parking sans voiturier dommage !! Sinon très bonne emplacement et calme, chambre propre correcte , service bien sans plus peu mieux faire .

tout s'est bien déroulé durant mon séjour

Bueno

Todo bien

Good breakfast buffet. Comfortable bed with high quality linens. Room was quiet. Wi was OK for Zoom, not sufficient for VPN.

Great place, A

voir le séjour du 6 au 7/2/25

idem séjour suivant que j'ai commenté avant celui-ci:

séjour très agréable en 2 fois 1 nuit

très bon séjour mention spéciale pour Fayçal très serviable et pro à l'acceuil et départ bagage; au petit-déjeuner à Loibna, Fatim Zohra, kenza etc...très bonnes msmne et oeufs, gentillesse et pro diner au resto parfaitservice impecable et petit soins du cher par contre le booling ne nous a pas du tout plus la nuit après diner

The staff are great BUT I need tbh a 3 star hotel at the most. The corridors really need updating a little depressing. Why is the coffee sachets in room never replenished or infact water, it’s just water!! No u need to pay. Breakfast area, outside they make eggs, mine undercooked so obviously did not even touch. Please upgrade you cutlery, why plastic spoons and why bent cheap folks, really this is not class. Quality of food really needs to be a little bit more thoughtful. Checking check out great. Safe never worked even when I reported, guy never arrived to fix. Room not cleaned daily. Good location. Average

Excellent friendly hotel close to railway station.

Grand Plaza gave me a lovely big quiet room overlooking the pool with sunny balcony both am. and pm. room 526. Spacious and well appointed with excellent power shower you could sit under. Only niggles were that the pillows were extremely bulky and laundry cost me nearly £40!!

Banging Breakfast

Very nice Gaff, just across the road from the Opera house, Train Station and Bus Station, what’s not to like, if ya good on ya feet The Medina is only 30 minutes walking and you go through some good shopping on Route, and it has a Banging Breakfast, what’s not to like, stayed a few times.

Was nice but there was construction while we were there and was annoying

Not recommended for price

They have a lot of hidden costs which are not mentioned they don’t offer complimentary water The breakfast is literally the same everyday

It was very nice

Tolles zentrales Hotel mit erstklassigem Service Wir hatten einen großartigen Aufenthalt in diesem zentral gelegenen Hotel, das sich direkt in der Nähe der M Avenue befindet. Die Lage ist einfach unschlagbar – alles, was man braucht, ist in der Nähe: Restaurants, Geschäfte, Sehenswürdigkeiten und öffentliche Verkehrsmittel. Das Hotel selbst ist äußerst sauber und gepflegt. Die Zimmer sind modern eingerichtet, geräumig und sehr komfortabel. Besonders hervorheben möchte ich das freundliche und hilfsbereite Personal – sie haben meinen Aufenthalt wirklich angenehm gemacht und standen immer mit einem Lächeln zur Verfügung.

Clean hotel. Friendly staff. Good location

A large and comfortable double room, good breakfast options, room service was prompt. Easily found hotel due to size and proximity to city’s main train station.

Definitely not a 4-star hotel… 2 at best. Towels had Opera hotel markings… Grand Plaza bought the opera hotel and did least amount of enhancements. Old rooms, musty corridors, noisy and big lineups for breakfast.

Un séjour tres agréable, et des nuits reposantes.

Muy bien ubicado…

Good location not too far from Medina and within walking distance of all major attractions and malls.Tbe bowling alley in tbe pictures is next to tbe hotel and not part of it.Good clean hotel but monotonous breakfast needs improvement.

Property was nice but occasionally bathroom smelt of damp which was not very nice. But overall great experience will visit again for sure

Great brunch and staff

Avoid at all costs as grand plaza charge you for water and also overcharged us for our balloon trip! They also did not provide receipt for making balloon payments.

The best in marrakech

Siisti hotelli rautatieaseman vieressä

Kiva hotelli, auringonottoon huono kun sisäpihalle paistoi (näin syksyllä) rajallisen ajan. Hyvä sijainti - kun junalla jatkoimme matkaa ja aamupala hyvä ja monipuolinen.

Excellent Hotel, I highly recommend it, i liked so much, the service and the place of this hotel is strategic, it's close to everything.

Altid godt

Godt ophold - værelset blev lavet om med extra seng, så der var plads til alle, stort service niveau fra personalet. Hotellet har parkeringsplads under hotellet og ligger meget centralt Godt hotel