MAMORA BAY

It’s a time capsule

This hotel is like, stepping back in time in the Arabic world of culture and art and beauty. The building itself and everything in it as a cultural artifact. The staff were absolutely superb in their customer service. Courtesy helpfulness, an overall presence.

We were greeted with Moroccan tea and a sweet while we checked in. Staff were friendly and helpful carried bags to our room and gave us advice on cost for taxis etc. The room was small but had everything we needed including fresh fruit. Breakfast was included and a great start to the day. Great location for exploring the Medina and corniche.

I had a wonderful experience at this hotel. The staff were exceptionally friendly and helpful—when I lost a cable, the front desk guy immediately provided me with one for free. The room, while compact, was very comfortable for a single traveler and impeccably clean. The breakfast buffet was varied and delicious. Overall, I would highly recommend this hotel, and if I return to Tangier, I would gladly stay here again.

Avoid Mamora Bay at all costs – this place has completely ruined our trip. Unsafe and dirty

This so-called “hotel” is absolutely disgraceful and unfit for human use. The main door to our room did not even close properly, leaving us feeling unsafe from the moment we arrived. The conditions were appalling: damp throughout, a constant gutter stench, a blocked sink, and a toilet so small that anyone over 70kg would physically struggle to use it. The toilet seat was broken, and the bed sheets were not only dirty and badly stained but clearly had not even been changed from the previous resident. Truly disgusting. We had originally booked a triple room, but it was so bad that we were forced to downgrade to a tiny double bed room for three people, just to get away from the filth. There was no TV, no kettle, no basic amenities at all. The entire listing for Mamora Bay was nothing but a lie. This wasn’t just disappointing — it was a nightmare that ruined our whole experience. What should have been a special stay turned into stress, discomfort, and disgust. To make matters worse, I have contacted Booking.com several times by phone and email, and even reached out on X (Twitter), yet I have had no response. The lack of customer care has been shocking and only made the situation worse. Mamora Bay is a disgrace and should never be advertised as a hotel. Save yourself the pain and avoid it at all costs. To make matters even worse, when checking out today, the hotel manager aggressively confronted us and pressured us to change our review. This was extremely intimidating and frightening for my family — something we never expected or should ever have to experience.

“A great value-for-money hotel located in the heart of Tangier’s Medina. The staff are exceptionally friendly and go out of their way to make guests feel welcome. Cleanliness is clearly a priority, and the level of service provided ensures a comfortable and pleasant stay for all visitors.”

For those of you seeking adventure, this is the place to be. From the valet to the frontline staff and all the way to the kitchen team, the service has been exceptional. This hotel is an older establishment with a rich history. Please do not come with high expectations when staying here, but I can assure you that my experience was more than enough to make me want to return. Please ask for Mohammed as your driver when touring around. He is very nice and kind. He picked us up from the airport and also drove us on the excursion we chose. Tarik, at the front reception, will suggest some additional activities. Please consider them, as they are well worth it. Tarik also arranged our tour guide, Youssef, an amazing man full of knowledge. He is also very funny and joyful. Overall, during our three days in Tangier, my family and I had a lot of fun and are looking forward to coming back.

Great, historic hotel in the Tangier Media with parking nearby. Super nice staff. I recommend it!

Well located, clean, comfortable.

Well located in Petit Souss. Very helpful staff.

Vehicle cannot reach the hotel. Long walk up the hill to reach the hotel.

The property is near the edge of the Medina, very close to interesting museums and landmarks, and the promenade along the water. The top floor is a restaurant open all day and evening, with a great view of the harbour and the sea, and a pleasant sea breeze. The hotel staff is super helpful, and helps ordering taxis and carrying suitcases from the hotel down stairs to the taxi pick up point. The hotel is very close to the Grand Mosque, which means that the call to prayer is audible at specific times of the day.

Great Hidden Gem

Really great hotel the staff are amazing. The bellhop takes your bags to your room and even down the stairs to get to the ferry. The location can be a bit hard to find because it is in a Road but the shop owners are very helpful. While you are being checked in they ask you to sit down and have some Moroccan tea and a biscuit. Breakfast is more than any one person can eat. The restaurant is on the third floor with an outlook of the marina and the mosque.

I really enjoyed my stay at this property. It was very clean, quiet, and in a great location close to shops and transport. The bed was comfortable, and the check-in process was easy. The host was friendly and responsive, which made the stay even better. I would definitely recommend this place to others and would stay here again.

Really nice hotel. Friendly staff and close to everything. I can definitely recommend staying at this hotel

We enjoyed our stay here. Central to great food and the ferry. The climb up the stairs was much with luggage but when we left, they told us a way to go without stairs. Friendly staff.

We had a wonderful stay at Mamora Bay. The service was excellent. Our room was clean and spacious. We had a very good dinner in the restaurant. The location is perfect. It is right in the Medina but still very quiet. I highly recommend this hotel if you are in Tangier.

Vert Nice, good ambiance, service, wellcoming. Alla was perfect. Thanks

very professional staff'members, quitte, clean. breakfast is 100% homemade.

friendly sruff, surrounding are very convenient, over all good experience

Easy to find within the Medina, this delightful hotel was perfect for my short stay in Tangier. Definitely recommend.

Wonderful stay! Tarik and Oumaima were amazing hosts and helped us set up last minute tours and gave great recommendations. Headed back to Morocco in a few days and booked the hotel again.

Out of this world

They were very welcoming, extremely helpful, service amazing, reception was so nice and great people. From tips and tour set up to answering questions on local customs or where to eat, they were so patient, warm, friendly and always ready to answer. We will be back

Es un hotel muy bien ubicado muy cómodo y con personal muy atento Por mejorar les diría que modernizasen las habitaciones con colores más vivos y más actuales así como una TV más grande

The stay was excellent. Check in was easy and the tea upon check in was an additional bonus. The room was tidy, the bathroom was tidy and soap was provided, but the real treat was breakfast! The service and the view were amazing for breakfast!

Tarek and staff are wonderdul! So accommodating. They answer questions right away via chat. Very quick to solve our transportation needs. Made reservations at a wonderful restaurant. I cannot say enough about our stay! Thank you for a wonderful stay

Beautiful hotel near the

The Manager hotel Mr. Tarique a fantastic person, helpful, cooperative with quick response. Staff very nice, breakfast fast tasty woth nice view.

We loved our stay at the Mamora Bay hotel! The staff went way out of their way to send a driver to pick us up, despite changing schedules, communication was perfect, and personal, they arranged wonderful guides. Location near port and medina (old town) both lovely and convenient. Clean comfortable rooms, with access to walled garden, great food in rooftop restaurant. Cannot say enough good things!

Breakfast on the terrace was wonderful. Nice room with a good location.

Great customer service

Great stay. Staff very friendly and helpful. Good breakfast, lovely room and excellent location.

Staff was great

Good value hotel with good location for those on a budget

Very reasonably priced hotel in the heart of the Medina. Comfortable rooms although somewhat small and cleaned regularly. Reception staff are friendly and helpful and always ready to meet your needs The only downside is that the breakfast becomes a bit repetitive if you’re there for more than three nights as the same breakfast is served every morning heavy on bread and pastries . The waiting staff though are incredibly attentive .

Best of the Best

I travel a lot from India to America, passing through all countries of the world.. I think it is one of the best hotels I have stayed in in the last ten years in terms of location, professional hospitality and price.. I highly recommend it and this is the first time I talk about something with this degree of confidence!! I will definitely come back to it and next time I will only book there! It has only one flaw!!! The heating is very weak in the cold season. You have to inform the reception

The hotel's location in Tangier's Medina couldn't be better. The staff is incredibly helpful. The receptionist left his desk to walk us to the American Legation Museum for example and reserved us a taxi to the airport. The bell man walked our bags down the street when it was time to take the latter. We would recommend this hotel to anyone.

If in Tangier, we would stay here again!

Stayed in the deluxe room on the top floor with a view of the sea. Modern and comfortable room. Excellent service and big breakfast. Also, dinner is very good and convenient in the hotel restaurant. Location was excellent in the Medina right next to many restaurants and shops, yet close to the hop on hop off bus just down the street and walks along the sea.

The best trip ever

It was an amazing experience. Everyone was super friendly and helpful.

Excellent service! The hotel is very nice, with a great location in the Socco area and historic part of the city. The staff was incredibly nice and helpful Great breakfast facing the bay was the cherry on top!

The hotel staff are especially thoughtful and supportive, the breakfast of Moroccan tradition was hearty , convenient access to either the medina or the main street to the marina and beach. Across the street is a very good restaurant for evening food. The hotel restaurant has beautiful view of the harbour.

The hotel is in the medina. you need to carry your lugguge 50 stairs. Inside the is no elevator. so , if you are omn your own with small carry on , you are good to go. i like the place , it is my spot in Tangier. yet if you come with family , it might be a challange

Location is excellent ! In the heart of the medina, right next to cafe tangis. The staff was so lovely and hospitalable, and vsry attentive. The room was great, clean and extremely comfortable and quite. Breakfast was grear in the hostel restaurant that has a beautiful view of the sunrise and over the marina. Defintely recommended and will be coming back.

Highly Recommend

The hotel was very nice and welcoming. We had our driver coordinate a drop off with the hotel where they had a staff member waiting to help us with our luggage and bring us to the hotel. There is an option to go up a flight of stairs or one to walk around and up a hill. Both were easy to use. We were greeted with mint tea. My mom had some difficulty with the stair so the staff gave us the option to have a room on the first level instead. That was very nice. The room was clean and comfortable. There is a restaurant upstairs with a view. I highly recommend this hotel. Everyone is so friendly, thank you!

The staff was absolutely awesome!

Mamora Bay: great stay in Tangier

I would like to highly recommend staying at Mamora Bay. Their location is at the centre of Tagier's Medina, very close to the Sea and you have everything around. We stayed at the Mamora Suit which has the best view of all bedrooms. It was the best room I have ever stayed in a hotel. The restaurant where we would have breakfast was also at the top floor (3rd) and the view to the Sea was breathtaking! Thank you Mamora Bay for hosting us! If I am back to Tangier, I know where I am staying!!

I didn’t like the room , breakfast Bad choice

Would recommend to everyone great place friendly staff

Great value for money

Great location, walkable 5 mins from the port! really quiet. Pretty comfortable stay. Staff are super friendly and lovely.

Wonderful time

We had an amazing stay and loved the proximity to the town! The staff were extremely accommodating and friendly! The only thing I’d let others know is that the beds were uncomfortable; however, we did make it work for three nights.

I had a good stay. Amazing people, nice breakfast et al

It was really good and welcoming stay. The staff are wonderful people to be very honest. From the first time I stepped in I felt welcomed

Very helpful staff

Not as shiny as it seems

The hotel's pictures posted are for one specific room and all the other room are totally different

The staff were friendly and hotel was located close to Petit Socco and Grand Socco. However, it's very close to a Mosque so the public prayer services starting at 6am was quite loud and disruptive for my sleep. Also, I recommend adding a silent clock to each room.

Gostamos muito da estadia no Mamora Bay, os funcionários são muito atenciosos e simpáticos estão sempre prontos a atender.

Every things was first rate. Very easy for someone that only speaks English. Staff was beyond helpful in all ways. Food at the restaurant was first class, delicious, and filling. Can’t say enough good things about them.

Étaient agréable,j,ai aimer la ville et l'emplacement de la Hotel

Personale gentilissimo, stupenda terrazza per la colazione, camera molto piccola e priva di cose essenziali quali comodini con relative lampade, ganci per appendere, piano o sedia per appoggio valigia

This hotel has an amazing breakfast!! Additionally, friendly multi-lingual staff. Just a few minutes walk up the hill to an amazing seafood market! I will definitely stay here again whenever I make it back.

Excellent hotel but….

Great location and great staff! The staff were very friendly and helpful. Comfortable room too. The place overall has a great atmosphere. The breakfast was good and had a great view of the Mosque and water. My big criticism is that the Medina there is full of very aggressive scammers with constant hassles. It was so bad we avoided walking around and purchasing items and instead went for a long walk on the water. The walk was an excellent alternative. Dealing with the Medina was a horrible experience and would not recommend it to anyone. This is unfortunate since this is a great hotel with many great restaurants around.

Great value for money in the medina

The location is good in the old town (medina) of Tangier. Service was excellent all the way through and the hotel can offer you many different trips and other services at competitive prices. Rooms are clean and the decoration is nice. There is a restaurant at the hotel with nice views and traditional Moroccoan food. A traditional Moroccoan breakfast is served to table in the same place. The breakfast was, in other words, a bit sweet for us Scandinavians but nevertheless enjoyable. You can exchange money at the reception. All in all, we highly recommend this hotel on the basis of location for those who want to be in the medina, and value for money.

Nice staff for the most part. This property identifies as a 2 star and is clearly that. Not sure why Expedia calls it a 3 star (at the time of my booking).

good

Great staff but no lift and up a hill

The hotel staff are very nice and friendly- they helped us with all our enquiries even allowed us to change rooms when i requested a bigger room- restaurant staff are very nice and there is a nice view for breakfast The rooms were alright - clean but quite basic Hotel has no lift and we were on the top floor which was quite tiring - there is no private parking you park at the bottom and they you have to go up 3 flight of stairs to get to the hotel which is not good when you have luggage or tired - Location wise you are in the medina and near the port but there is a lot of beggers around here

Tangier 3 night stay

The staff are very sweet. Extremely accommodating. Its in the old town, you have to climb several steps, please request the taxi driver to drop you at the inter continental hotel and from there you can use the ramp to get to the hotel.

Conveniently located inside Medinah. Lots of shopping and cafes. Very helpful and friendly staff. Need to walk outside Medinah to catch taxi to the airport as the car cannot enter Medinah area.

Excellent staff members ( Ismail ,Tariq ,and Abdulaziz ) follow up with Guests from country of departure ,Airport late night arrival pick up with driver Muhamad AlArabi ,good Breakfast including the lovely view ,and Hotel Resturant food . Not very quite in the morning because of the Mosque nearby the hotel ,but you get used to it .Nice shoping areas in the Old town and good walk to Marina .......Value for money and perfect location for solo travelers ...

I was in a single room that was unclean and with an unpleasant odour. Minimal amenities are provided, a single sachet of shampoo and a small bar of soap. Not even a bottle of water. Front desk staff are friendly. Breakfast room is delightful, beautiful view and a set and simple menu. Smoking is allowed inside the breakfast restaurant which was awful while eating. The grand mosque is right beside the hotel. You will hear the call to prayer as if it’s inside your room, it’s that loud. I personally loved the ambiance of this but others may not.

Good

Only stayed one night. Decent room, excellent service. Friendly staff, bellboy carried my bag to room and to taxi after check out. Hotel is in the Medina so it was a several minute walk out to the street. Complementary tea upon arrival. Satisfied with my stay.

Good located hotel, in the center of Medina , walkable to restaurants and tourist sites ..

The receptionist was really kind, helpful and always available for support. Even asked for the taxi arrangement back to the airport and the rate wa fair, considering the peak time ( my friends' hotels quoted much more). Walkable to the old city and the market within a few minutes and there are good restaurants nearby as well. I would definitely recommend this place!

Fantastic

The staff all of them amazing every time u in or out they invite u with free cup of tea they even put me bottle of water and some fruit in my room twice free. Also hotel got a phenomenal view in the rest right on the tipi can not complain

Good

Not quite "fabulous"

I wouldn't be fooled by the review that called the single room in this hotel "fabulous", the reviewer may have been influenced by a low room price of the moment. The single room is so small you can barely swing a cat. Stingy as well providing only one small towel, no bath mat, only a smidgen of soap, no cup of any sort for brushing teeth no hangers in the closet and with the pungent smell of bleach noticeable upon entering. Now I will say, after complaining to the front desk about all of this, they brought up a small fruit plate, a bottle of water and a small glass for teeth brushing. So if you are on a budget, this might be a good choice for you but it's far from fabulous. On a positive note the staff are friendly and courteous and appear to be concerned about the comfort of their guests. I have stayed here in the past and have noticed a level of stinginess that wasn't as obvious before. So, I would stay here only if I had to because it isn't my first choice. Also if you are a solo woman traveler, you might not want to venture out after dark as the street, or alleyway this hotel is located on is crawling with drug dealers and users, aggressive pan handlers and women of the night. It is in the middle of the petite socco and close to a coiple of popular cafes and the old medina and souks. That might be of interest to some visitors Oh by the way, the breakfast which is included with your room is not very good especially when compared to other hotels in the area.

Good people nice bed breakfeast was very bad

Back in Morocco after 17 years

Good hotel, a decent breakfast, and the view from our room (304 or 306 last on the corridor) was very nice (no view around the Tangier was better! We paid more for this room but totally worth it! Medina is close and we did not have any problem with the parking despite the bad reviews.

We loved this place: a warm welcome, courteous staff who couldn't do enough for you, a clean room with comfortable beds, an excellent breakfast with views looking out over Tangier, all within easy walking distance of the old town. The hotel restaurant was excellent too and we had the best tagine of the whole stay there. I really can't fault this place - thoroughly recommended.

Tout était parfait..!!

It gives you a nice clean property at a reasonable prize. The location is excellent.

Great. Very nice staff, clean property, good location very close to port and 20 yards to Medina, full breakfast served on rooftop very pleasant. Two thumbs up. Would definitely visit again.

A Great Place to Stay

The Mamora Bay Hotel is located in the medina, with it's lively atmosphere, and is conveniently close to the ferry port. The hotel has been decorated and furnished to a high standard and the staff were all friendly, attentive and helpful.

Narrow and difficult to move around in the room. No cup or glass for drinking. But its restaurant has got a nice sea view and a mosque. Good breakfast and mint tea!

Loved that it was so walkable to the Medina! Tarik provided excellent support, assisted us with any services we needed. Thank you Tarik!

Lovely hotel, conveniently located close to the Petit Socco and walking distance from the ferry port. Very friendly and helpful staff, great breakfast and dinner. Great views from the terrace restaurant. Although some aspects of the room are dated, it was comfortable, clean and well maintained. To note it is located next to the Grand Mosque so there will be regular calls to prayer.

Best view from the room. We booked the Royal Suite . Excelent location and the stuff and service was great .

Excellent hotel, the staff was so nice and welcoming, great spot in the Medina to walk to everything!

Located in The Medina . Very very nice staff . That makes the difference!!!

Interesting. Lovely lobby and served tea on arrival. Only power outlet on one side of bed. Netflix in English! Don't fall for their driver/ guide offer. No English and very minimal sights for overpriced taxi ride. Live and learn. Cafe with a view is nice. Limited tp in room. Pillows and mattress too hard. Noisy, creepy floor. Very out outside window at night.

Authentic Moroccan experience

The hotel is located in the Tangier medina. The front desk is open 24 hours. The staff is very kind, welcoming and polite. The lobby area is nicely designed. The free WiFi connection works very well. The room is comfortable. The view from the restaurant at 3rd floor is wonderful. The breakfast is good. Overall, the hotel offers very good value for money.

They are very helpful, good location

Overall 4/5 Booked a supreme twin room, bur didnt feel supreme. Felt like a normal room. Shower is a bit small. Bed side was a bit broken but didnt bother me Room could be bigger. Hospitality is great. Service is great.

Great staff, attention to the guest is great, any questions we had the reception answered! You received us with a simple cup of tea, very nice. And to top it off, a bottle of water and a bowl of fruit was waiting for us. Please let me add that the guy at the reception was nice, and Khaled server at the top floor restaurant was wonderful.

Fab location in the medina Staff really friendly Food was good We travelled as a family of 5 And had the family room we had 2 double beds and a single very spacious The view from cafe was beautiful overlooking marina Would definitely stay again

The check-in staff was great and they really made us feel comfortable through out our stay.

Pros: close to market, very friendly staff, helpful staff, breakfast was great and they really make sure you get what you want, reasonably priced Cons: very small room, no frig, no safe inside the room

Fantastic stay, they really do make you feel like home here. The full team from the helpers and reception staff, the restaurant staff and the cleaners were a pleasure to talk to. Thank for making it a memorable stay. God bless you all.