Palais Zahia

What a great experience this was. The property is in the heart of the Medina, capturing the atmosphere of this unique part of Tangier. Everyone was incredibly welcoming. The room was great and the dining experience exceptional. I highly recommend a stay here!

The staff was most welcoming and efficient. Breakfast on the rooftop terrace was delicious and the space was beautifully decorated as was the rest of the hotel. Perfect Tangier experience!

Beautiful riad in medina. Not too hard to find. Wonderful welcoming staff (with our first glass of wonderful Moroccan mint tea!). Sumptuous feel to lobby and rooms. Beautiful breakfast setting on upper levels with huge variety of offerings. We were very sorry to be staying only a single night!

I always stay at this hotel. It is really lovely. You need to know it is very noisy. The noise travels from the ground floor all the way up, during meals and at night it is noisy. I don’t mind the noise, but if you are a light sleeper, beware!

We were treated wonderfully by all of the staff. They had a taxi waiting at the dock which made it so easy to get there. It was fun seeing how the hotel had been transformed from the prior business. If you want to experience a different culture, this hotel makes it easy, you are right in the middle of Tangier. If you want to go to have a good nights sleep, well, things go into the night! Lina gave us a wonderful tour that helped us learn of their culture as well as the beautiful area and shopping in Tangier.

Excellent value for the stay and the hotel is a one of a kind, beautiful and historical building. I will stay there again. Rooftop restaurant has excellent food and service as well.

Short and sweet stay.

From the moment I arrived, the hospitality was excellent. I was greeted with complimentary tea and biscuits, which was a lovely and thoughtful touch after a long journey. The views from the top floors were absolutely stunning and added something really special to the stay. The staff were incredibly helpful, even arranging a hotel transfer for a 3 a.m. airport run – a level of service that didn’t go unnoticed. The only downside was that the spa was fully booked for the entire day, which was a bit disappointing. Overall, a comfortable and well-run hotel with great service and fantastic views. I’d definitely stay again.

Loved, loved our stay! Such a beautiful and unique stay, would highly recommend!

Staff was helpful and friendly. Comfortable stay in an amazing location

A unique property in the center of “old” Tangier that felt authentic, comfortable, and hospitable. The staff were exceptionally kind and attentive throughout our stay. Would definitely recommend!

Good stay

Amazing location!! Cute hotel and really good and nice staff. Water pressure in shower really good.

The Riad is very noisy. Our deluxe room was tiny. But it has an incredible view from the rooftop.

Excellent location, within walking distance of the Kasbah, city tour bus, and the ferry port. The hosts were beyond wonderful and went out of their way to help find alternative travel options after weather-related cancellations, especially when I couldn’t reach the transportation company. The service was highly customizable and personalized. I initially booked because of the location, but I would return for the exceptional hospitality.

Located in the medina in a busy area there was street noise all night. The staff were very accomodating. The room was spacious and clean. Its an old hotel with beautiful finishes. Delicious breakfast

Terribly loud all nite

Had a terrible smell (like sewage) in our room, staff was not very attentive. Never got back to us after a request we made and we were limited on time, so we let it go. Location was convenient. Has an elevator which is nice. Otherwise, would not recommend overall.

The decor and staff are wonderful. It is also in a great location. The breakfast is not as good as it used to be, however. It used to be in the main dining room and included a lively scrambled egg dish. Now only hard- boiled egg plus a lot of bread and some fruit. So please make breakfast better. Plus room number 4 is quite noisy. I would choose another for sure.

WiFi was poor. Everything else was great

First of all, my mother and I were cut with a glass on top of one of the restaurants tables; staff dismissed these. My mother bled a lot from her cut. Brought it to staff including front desk staff. 2ndly, towels seemed old and beige from not being properly washed-white origin. 3rd, toilet smell bad. Otherwise, room was nice but I do consider it too expensive for the service received.

Very recommended place, staff is very sweet and professional, always ready to help. Incredible oriental design and safe area.

Unique and authentic property with a friendly and helpful staff. The Dining room and roof top terrace were fabulous. The location is unbelievable. The bedrooms are small and dated and need some upgrades and updates.

Fantastic property in the Medina. Super well located and great value. Would stay again in a heartbeat. The restaurant was so good I didn’t eat elsewhere really.

excellent, but a bit noisy

Convenient, comfortable, authentic.

Wonderful stay.

Location quaint and excellent,staff helpful, breakfast very good. The room small, bathroom tiny, but of course the hotel is in the medina.

Very comfertable, quiet, clean and very very helpful staff particularly Yousef. It is very historical building and very rich in decoration and art work The hotel is in the middle of the old town where a lot of nice cafes and restaurants around

Staff made me feel most welcome from the moment I walked through the open door. Shout out to all of the wonderful staff too numerous to mention but have to highlight Mourhit at the reception desk. Hope to return!

great location, center of the hustle & bustle. Beautiful Riad and room was gorgeous. Service personnel were very friendly. Uncovered issues with with multiple plumbing problems - shower drain was clogged; toilet had issues - and I was told, sorry, the Technician (plumber) is gone for the evening. We needed to take a shower, so we asked them for another room. After asking for a solution/remedy multiple times they gave us another room - but it was super tiny. So not only did we have the inconvenience of dealing with the issues, then we had to pack & move to another room; and we were moved to a smaller room after having paid for the suite - and nothing was taken off the bill.

Location was amazing ,just in the center of the Medina. Beautiful view from the terraza , and the hotel restaurant was really good. We loved it .Friendly staff .

The decor was lovely and authentic, the food was very good, staff were very friendly, helpful and hospitable. The room was clean but bathroom tile around shower needs regrouting and floors were lethal when wet. It was very noisy at night but due to be expected in the Medina However, we really enjoyed our stay there. Glass elevator was a great touch.

Small rooms as I think most Riads must be. Our room was overlooking the street so it was quite noisy. The restaurant was excellent and the staff was most helpful. A lot of money for what you get, but that also be normal. I would not stay there again because I prefer a hotel over a Riad. Live and learn!!

Beautiful hotel and very good restaurant

We stayed at Tangier for only one night and it was our first time in Morocco. Staff were very welcoming and helpful. Rooms were clean and nice. Hotel is beautiful. We had dinner at the restaurant and it was really delicious.

Relaxing stay

This place was in a fantastic location! The porter met us and our driver at the parking lot to help with our bags. The staff was lovely and the breakfast was by far the best we had during our entire stay in Morocco.

Palais Zahia had a hammam which we used for a scrub & a massage it was excellent. The property is easily located & in front of a busy street. Our room was front facing & the bustle of the streets during the day made for fun photos and videos but it continued into the night so if you’re a light sleeper, make sure you get a back facing room. The food here was also amazing, the lamb mrouzia was one of our best meals. I would easily come back here to stay & this time have some drinks on the patio above which is great for people watching. The staff were incredibly kind & friendly & helpful.

Stayed for 2 nights in early October and enjoyed being in the middle of Petit Socco area where there are lots of shops and dining areas. Location was very clean, staff was superb and food at hotel delicious. Location of hotel was also close to many attractions and easy to get to. Also close to the port. Highly recommend!!

We took a ferry from Spain and upon check in at Palais Zahia were invited to relax in the dining area with tea and cookies. The hotel is located among all the shops and restaurants so everything is close, although be prepared for a bit of walking. Breakfast offered quite a variety and we found the staff to be helpful. The air conditioner didn’t get the room as cool as I would have liked but it was comfortable

It was an older property centrally located in the older walled city. It could use some upgrades but the staff was very attentive. We went on a couple tours with Lina that I would highly recommend. Walking tour of the old town and a driving tour of the surrounding areas. I would also recommend the restaurant which provided live music with traditional stringed instrument

Lovely place in the heart of Tangier, great staff

Lovely place in the heart of the old town/medina. We also booked the driver to pick us up from Tangier Med (which is much further than the port/marina in Tangier itself and it was great and the driver really good and friendly but just be aware of the distance). Staff amazing, helpful and friendly and the restaurant lovely. When we arrived, we sat in a lovely little seating area and were given tea.

Lovely stay here . Favorite place in the Medina. Great stay, lovely clean room, wonderful hammam and great restaurant. Thank you 🙏😊

Great Experience

Stayed the first and last night(s) in Morocco. Excellent focus on hospitality. Breakfast buffet was one of the best I've experienced and the first floor restaurant was fantastic. Would stay again.

Excellent service & very attentive

Disappointing Stay with a Silver Lining I recently stayed at Palais Zahia in Tangier, Morocco, and overall, it was a disappointing experience. While the hotel's central location near the port was convenient, the quality of the accommodations left much to be desired. Upon arrival, I was assigned a room with mold growing along the walls of the bathroom. After requesting a change, I was moved to another room. Though this room did not have visible mold, it smelled very musty and was extremely humid, making it uncomfortable to stay in. Another couple was placed in my initial room, instead of the issue being addressed, and also complained. The saving grace of my stay was the dining experience. The food, served on the terrace, was delightful. I particularly enjoyed the chicken Pastilla, and the ambiance was enhanced by the vibrant dancing and music in the square. Despite the enjoyable meal, the overall experience at Palais Zahia was marred by the poor room conditions. I hope the management addresses these issues promptly to improve the experience for future guests.

Great place to stay if you want a beautiful Rihad experience- fabulous breakfast included. Room was a bit small, but excellent towels/ sheets and bed. Staff extremely accommodating and very polite. Highly recommend.

The property was maintained poorly. The fridge was not working , the caulk around the shower was full of mold , carpet was not clean.

Nice atmosphere. Good location

I’m a 57 year old woman from America travelling with my 22 year old daughter. We loved the history and the culture. The hotel room was beautiful. The breakfast was amazing. We felt very safe. The hotel staff was great. It was noisy outside until 3am, but brought my headphones to sleep. Read about the noisiness in other reviews. Totally manageable.

The Palais Zahia is the best hotel I've ever stayed in, anywhere. Everything about this hotel is stellar--the building's beautiful architecture and unique spaces, the Moroccan ornamentation everywhere, the condition of the rooms, and the various restaurant choices (some of the best Moroccan cuisine I've had). The friendly and helpful management and reception staff stand out in particular. The cooks, restaurant servers, and room cleaners also contribute to the excellent experience.

A beautiful property with fantastic staff. Everyone was so friendly and helpful. The rooms were comfortable and the food is terrific.

everything was good about this hotel. will come again.

Everyone at Zahia was so nice and helpful, free breakfast was delicious, Lina gave a really great introduction and tour, and Tangier is an amazing place.

Beautiful hotel. So much to see within walking distance. Very gracious staff. Enjoyed a walking tour with Lina who was very knowledgeable.

Great location

We booked 2 rooms for 2 nights non refundable and left after the first night. Though the hotel is a nice riad with attentive wait staff the noise at night is unbearable. Other reviews said it quieted down by 11pm. We found it too noisy to sleep until after 2am. And then their call to worship began between 4-5am and felt like it was in my room. It does quiet down in the morning so I caught another hour before our 9am tour. Yes, they still charged me the taxes on departure for the second night we didn't stay. Their "free" tour of the city. Sure, take it, but by all means do NOT go with them for any shopping. Disappointed doesn't even begin to describe it. It was a complete sham. Besides, you are better off buying things out of this city. Pushy and extremely rude shop owners and your "guide" helps them along. We enjoyed our day spent outside of the city so much more. So, if you must stay in Tangier (not recommended) at least stay in the modern area so you can get sleep.

A must-stay hotel!

Amazing room, very comfortable bed, fantastic breakfasts, extremely attentive front desk staff and servers. Loved every minute.

Incredible value and experience.

This is a perfect haven in the middle of the bustling Medina. You enter from the street and find yourself in a calm, elegant, sophisticated and culturally rich environment which is nothing less than stunning. I will make it my regular stay in Tangier and will recommend it to everyone.

Great location close to very safe restaurants. The hotel is beyond gorgeous, and the staff very accommodating.

Dear Palais Zahia Team, I wanted to take a moment to express my deepest gratitude for the unique and unforgettable experience we had during our stay at Palais Zahia in Tangier. From the very first step into your enchanting riad, we were captivated by its timeless charm and the seamless blend of modern amenities with Moroccan tradition. The central location within Tangier’s medina allowed us to immerse ourselves fully in the city’s vibrant atmosphere. Here are a few highlights that made our stay truly exceptional: Warm Hospitality: Your team’s kindness and attentiveness made us feel like honored guests, your dedication did not go unnoticed. Comfort and Beauty: The rooms at Palais Zahia are not just comfortable; they are a sanctuary. The comfortable beds, soothing showers, and elegant decor provided a haven after our explorations. Clear Communication: The seamless communication via email and WhatsApp during our planning phase was truly appreciated. It made our travel arrangements smoother. Evening Call to Prayer: Listening to the evening call to prayer from your riad’s terrace remains one of our favorite moments from the trip. It felt like a spiritual connection to Tangier. In summary, Palais Zahia is not just a place to stay; it’s an oasis of beauty, tradition and cultural richness. We left with hearts full of gratitude and memories that will stay with us forever.

Excellent staff and experience. If you go during Ramadan, it will be noisy at night but the location is well worth it. Would go back in a heartbeat.

Stay here when you’re in Tangier

Wonderful ambiance, rooms, food and service. Perfect for our family’s first trip to Morocco.

Big Safety Issue

Hotel contacted our taxi driver they’ll send someone to parking lot to help carrying our two luggages. Upon arrival we saw 2 men waiting one with uniform one without. One each took one luggage then strolled away side by side. Soon we lost sight of them then suddenly the one without uniform showed up and asked for tips bluntly. I offered him 20 Durham, he refused demanding paper money as he saw my wife has them in her wallet. We said we have 100 left what would be enough? he quickly grabbed that 100 without our consent and ran away. We reported this incident to hotel and suggested to call police. The answer was they don’t know that person and sorry what had happened. 100 might not be a big amount but hotel staff allowing stranger to carry their customers’ luggage it is a Big No No. the imposter could’ve taken our luggage then walked away with it, with hotel staff knowing he’s the only one to pick us up. Big safety issue.

Gorgeous room- so pretty but everything is made to be more decorative than practical. The beautiful blinds didn’t shut right, so they clinked against the window every time there was any wind. The huge pretty and spacious bathroom had a shower that always over-flooded since it doesn’t drain right. The room key is an ACTUAL decorative ornate key which is a nice touch but you have to use it when you leave and come back since there is no auto lock and it’s a finicky door. Can just imagine how much they charge you if you lose it. The AC worked fine. But don’t trust the numbers since there’s no way that 25C was actually 25C in the room- much colder. The location is amazing - right in the middle of everything you ever want to see in tangier, but you pay a very heavy price if you are a light sleeper- it is by far the noisiest hotel we’ve stayed at, and the party outside your window doesn’t stop until well into 4AM.. dogs, kids, friends, cats, etc- they are all there seemingly screaming right where you are trying to sleep. We were on the second floor- maybe the other floors are better. The view, though is gorgeous- charming city view which looks very European. Breakfast area is sooo pretty- fireplace, and fountain, tons of comfy seats. Selection was ok. Basic stuff. Orange juice and lime juice freshly squeezed. Had beet juice one day and it’s ok if you really love sweet beets. Didn’t get a chance to go to the rooftop but the other reviews and pics show it’s worth the view.

I loved the place. I’m an American Moroccan and I felt very well at home here.

Wonderful staff at a great location. Excellent value and delicious breakfast. Highly recommended.

This is a medium-sized Riad style hotel. It is very well situated just inside the Tangier Medina and there is an excellent view of the harbour and Tangier hills from the military ramparts at the bottom of the street. Taxis must let you off at the Medina gate and there is about a 50-yard uphill walk to the hotel. Tourists with luggage are a magnet for local youngsters who make money latching on to those who show any hesitation in their route. For this hotel it would be useful to have some low denomination notes for them because the location and even the entrance of the hotel is not obvious from the street. The hotel staff were welcoming. Our rooms were generic, but clean and comfortable. The style of the hotel funnels ground floor activity sounds in the atrium up to the rooms. It is moderately noisy in the evening, but quiet after 11. The morning breakfast buffet is Moroccan style and excellent. The staff were very good at arranging tours. We did a private car tour of the coast and a walking tour of the Medina. Both were with excellent guides and the ability to charge them to the room was convenient. This is a good place to stay for an introduction to Tangier and we were very satisfied with our stay

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The staff is wonderful, very attentive. Ask for Lina Amrani for any tours, she's awesome and very nice. The breakfast is very good. We found the bed comfortable and we had a balcony over the Medina (room 18) which was very cool.

Wonderful place to stay in Tangier. Great location, lovely courtyard, beautifully decorated room. Friendly staff.

Our family loved the stay at Palais Zahia!!!! Location is excellent, right in the middle of medina and close to everything. Rooms are clean and spacious. Restaurant serves excellent food. Decor and design is simply beautiful. Arranging pickups and tours was super easy - everything one needs all in 1 place. Everyone at the hotel is what tops the experience!! So nice and accommodating; really made us feel like family.

We had a wonderful two night stay at the Palais Zahia. The hotel is situated right in the Medina and very conveniently located to explore the Medina and the Kasbah. The ferry terminal is also a short walk away. The hotel offered us complimentary tea on arrival and the room was nice and comfortable. The hotel arranged transfer to and from the Ferry terminal and then to Chefchaouen at a reasonable rate. Staff was wonderful specially Mohammad and The manager, Sukaina. The dinner at the hotel restaurant was great too.

Best Breakfast, Most Comfortable Rooms

Nicest hotel we stayed at in Morocco. Rooms and lobby are breathtaking, and the buffet breakfast was delicious and had many wonderful options that we did not see elsewhere in Morocco. The bed was especially comfortable. Great location in the medina and not too far to walk from the ferry terminal, though a cab would be useful if traveling with heavy luggage. Wish we had a few more days here as it was a truly wonderful stay. Staff was extremely helpful and even offered a free walking tour through the medina. Massage and spa services were also available though we didn't have enough time to try. Would definitely recommend to anyone visiting Tangier!

The staff at Palais Zahia are warm and welcoming and the hotel itself is a gem of Moroccan artistry. It’s centrally located in the medina in a busy square, great as a launching point for exploring on foot. The third floor terrace offers lovely views of the harbor. Breakfast, which is included, offers pastries, breads, fruit, confitures, and some fresh vegetables and olives. We had dinner in the hotel one evening; menu is Moroccan. We didn’t care for our fish dishes so much, but we were also getting a little tired of Moroccan fare. Service is excellent all around. The Palais does not serve alcohol. Our TV didn’t work and they couldn’t figure out how to fix it, but we didn’t need it anyway. The property can be a little noisy as Tangier stays up late and the morning call to prayer can be rousing. Be sure to pull your soundproof window closed at night😉 It was a special place to stay! Public Parking is down the hill on Blvd Mohammed V. Call hotel ahead to arrange help getting your luggage up the hill. Parking is not included but also not expensive.

5* service and very friendly

If you want to stay somewhere which feels traditionally Moroccan then it should be here. Set in the middle of the medina amongst the markets and bars. Decor is how beautifully Moroccan and the staff are some of the most polite and helpful people I have met in the hospitality industry. Taxis can only take you so far into the Medina and you need to walk a couple of minutes to get to the hotel. It is tucked away and you could easily miss it, the taxi driver asked a local man to guide us. The Moroccan tea they offer you on arrival, taken in an area set up in the traditional Moroccan home style was a lovely touch. Would definately recommend and stay again.

Convenient location

This hotel was a gem. It was our first time to Morocco and they made the experience just wonderful. The hotel promptly picked us up at the ferry terminal tag was waiting for us in the lobby of the hotel. The manager sat down with us (along with traditional tea) and provided us with all the information we needed to make our stay in Tangier enjoyable. The hotel decor was clean and beautiful. The rooms were very comfortable and clean and the breakfast was beautiful and delicious. Will definitely stay here on our next visit.

Lovely and friendly. Convenient location for Tanger Ville port.

Dazzled by Tangier

This hotel was beautiful, comfortable and very clean. The staff was excellent, so inviting and welcoming. The food was excellent as well. The bonus was the tour guide who works through the hotel. Her name is Lina Amrani. What a wonderful person she is! She was kind, generous and thorough as she guided us through the streets of the old city as well as the new. She is in love with her city and lives not far from the hotel. We felt very safe and comfortable with her and our driver. If you are ever in Tangier, stay here and ask for Lina Amrani to be your guide you will never forget her or this beautiful hotel.

Great location. Less than 10 mins walking to the marina. The hotel felt safe and was clean. Excellent customer service.

Nice stop-over in Tangier

We had a great time here! The staff was friendly and helpful, the room was comfortable, and the central location was a treat. The breakfast was a nice addition and we enjoyed all that Tangier had to offer.

awesome stay!!!

Great location. Wonderful staff

Amazing breakfast!!

Our stay was absolutely lovely. The hotel is beautiful and our room was uniquely decorated, immersing us into the beautiful Moroccan culture. The staff was very attentive and helpful. I would certainly recommend this hotel!

Staff was great! Hotel very nice

Really a perfect 10

We were a little apprehensive about going to Morocco. We are American, and don’t speak anything other than English. We have never been to a Muslim country, but really wanted to try it. For anyone in this situation, this hotel is the perfect solution. Upon checkin we were given tea and cookies. An employee sat down with us to explain Tangier, and all of the options. (Tours, spa, etc). He also spoke English. They arranged our transportation to and from the airport, our driver to Chefchaouen, and our trips to the spa. We loved the breakfast and lunch. The hotel is gorgeous and so clean. The staff were beyond kind. We thought it was super cool to open our balcony door and look out on the Medina. The call to prayer scared the poo out of us the first time we heard it (we had no idea lol). The only real complaint I could come up with was the location is a bit loud (but that’s part of the experience) and the shower is smaller than a cruise ship. But I wouldn’t stay anywhere else if I went back. Totally safe day and night. Thank you!

Incredible decor and attentive staff. Difficult to sleep well in our floor 1 room due to street noise. Would be more comfortable with a separate bed sheet and softer towels.

Excellent staff and location. Beautiful space.

Best staff ever.

A great place to stay in Tangier

Great hotel. First of all, it is beautiful inside. Second, and I can’t say it any louder, the staff is great. Abed at the front desk goes out of his way to make sure everything is perfect. I had an issue and he went above and beyond. Great location too!

The design and features of the property are amazing and immediately gives you a 'wow' feature. The welcome drinks on the terrace was lovely and the staff were very friendly. There were plenty of places to relax around the hotel and it was very safe. The room was nice, although the toilet seat has broken on one side, the shower doors didn't close and TV was vastly German but this didn't spoil the experience. The continental breakfast was lovely, lots of options for all diets. It's extremely well located, in the middle of the medina, close to Cafe Tingis which I recommend to spend some time and take in the evening street entertainment. Whilst travellers complain about being pestered by shop vendors, it's their livelihood and they rely on tourists to survive, so tourists should support them where possible and be polite without causing offence. I would stay again and in a larger room.

The staff was very friendly and helpful. They were very accommodating.

The staff was incredible, super helpful and accommodating. Location is also great: You are right in the middle of Tangier Kasbah. If you have large luggage, make sure to request transportation from the hotel as regular taxi will not be able to get to the hotel.

Everything about this place is 5 star. However the staff and the service they render is among the best I have experienced. They go out of their way to help you and with a smile. Housekeeping, restaurant, reception, and management do exceptionally well serving the clientele.

This is a superb facility with a tasteful Moroccan decor. The staff was exceptionally courteous and helpful. The meals were delicious. I especially enjoyed my first hammam experience!! My only very slight criticism is that our beautifully appointed room did not have any good light for reading.